How can we help?

If you need help using Global Health Staff then please refer to the FAQ list below. If you can't find what you're looking for than please email us directly. Alternatively please complete the query form below and someone will contact you soon.

• Registration and Login
• My Account
• Jobs by Email
• Searching for Jobs
• Searching for a particular employer
• Applying for Jobs.
• I still can't find what I want

Registration and Login

• Why should I register?
• Do I need to register to use the site?
• How does "Remember Me" work?
• What if I select "Remember Me" and I share a computer with co-workers, family or friends? 
• How do I create an account?
• What are the terms of use?
• How do I cancel my registration?

Why should I register?

As a registered job seeker you can take advantage of additional tools that allow you save jobs, search and apply for jobs and track your job applications. You can also create jobs by email to have jobs that match your search criteria delivered direct to your inbox on a daily basis.  

Do I need to register to use the site?

You don't need to be a Registered Job Seeker to search and apply for jobs, however job seekers who are not registered cannot access the additional tools that make your job searches more effective and less time consuming and effective. 

How does "Remember Me" work?

If you check the 'Remember Me", the next time you visit the site you won't have to log in again. You will be automatically logged in and can be confident that all applications will be saved in your account.

What if I select "Remember Me" and I share a computer with co-workers, family or friends?

If you have selected "Remember Me" and other people use the same computer, they will have access to your account. To maintain your privacy it is wise to click the logout link prior to leaving your computer and log in again when you return.   

How do I create an account?

If you're not a registered jobs seeker, you can create an account by clicking the Not Registered link found below the log in box on every page page of the website. Complete the 'Create a Job Seeker Account' form then click the Register button. 

What are the terms of use?

Refer to our terms and conditions here

How do I cancel my registration?

To cancel your Global Health Staff Account, log in to your account and click the My Profile Button. When you are on your My Profile page you then click the Unregister link. Please remember that if you close your account all your job search information will be lost.     

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My Account

• How do I log in to my account?
• How do I change my personal profile?
• I have lost my password!
• I can't log into my account!
• How do I access my account when I am logged in?

How do I access my account?

To access your Global Health Staff account simply enter your username and password into the log in box located on every page of the site and click the Login button or click enter.

How do I change my personal profile? 

To change your personal profile or password. Log in to your account. Click the My Details button then click edit link and make the relevant changes as required before clicking the update button.

I have lost my password!

If you have lost your password, click the "Lost Password" link on the log in box and enter the USERNAME you used to create your account and a new password will be forwarded to you. Once you receive your new password log in to your account and click the My Details button and click the edit your password then click the Update button.   

I can't log into my account!

If you can't log in, check you're using the right username and password. If you do'nt know your username and password contact us and describe the problem and we will help you. 

I am logged in but can't access my account

If you can't access your account, click the My Account button located below the navigation bar or click the 'My Account' link at the head of the page. 

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Jobs by Email

• I signed up for jobs by email but I haven't received any!
• I signed up for jobs by mail but i'm receiving too many jobs!
• How often will I receive jobs by email?
• How do I create jobs by email?
• How do i change my Job Alerts?

I signed up for jobs by email but I haven't received any yet!

Check your profile to confirm your email has been entered correctly.   

I signed up for jobs by mail but i'm receiving too many jobs!

Try making your search preferences more specific. For example, if you have already specified a Location, Job Category and Occupation, try editing your Job Mail profile to include relevant Keywords.

How often will I receive jobs by email?

When you set up your job alerts you choose to receive job alerts daily, weekly or monthly. 

How do I create jobs by email?

Log in to your account and select the My Job Alerts link in your Admin panel. Click the "Create New Email Alert" link, set your search parameters and alert frequency before clicking the "Create'' button.

There is no limit on the number of alerts you can create and you can change any of the search parameters and frequency by clicking the edit button.

How do i edit my Job Alerts?

To change your Job Alerts or delete existing alerts access your account and select the 'edit' link on the alert you want to change. Simply change the search parameters and click the update button. You can select multiple categories by holding down the CTRL key while making your selection. 

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Searching for Jobs

• Simple Job Search
• Advanced Job Search
• Keyword Searches

Simple Job Search

You do a simple job search from any page of the site. You can do a keyword search by entering the relevant keywords into the search box or select the job category and location you want using the drop down menus. You can find the simple search form on every page of the website. Simple searches gives you a broad spectrum of jobs so if you want a more defined listing then the Advanced search option is best.    

Advanced Job Search

For more detailed job searches select the advanced search option. You can access the Advanced Search Form in three ways. You can click the Advanced Search Link below the Log In box. You can click the Search Jobs link located at the head of every page or Click the Search Jobs button located below the navigation bar. You can select multiple search parameters and receive more specific results using keywords relevant to your particular search and defining the location and job category fields. 

Keyword Searches

You can search for jobs with the Advanced Search form using key words that best match your search parameters.

You can use multiple terms seperated by a comma and space than select the correct location and category to retrieve jobs that meet your search criteria exactly.     

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Searchin for Advertisers

Advertiser Search

Advertiser Search 

Employer profiles let you access important information about a potential employer and advertiser.

You can access an employer profile via the link located on the short description on the search listing and from the main job ad.

You can also search for an employer using the Quick Advertiser form located on every page of the website or from the Advanced Job Search form.

Please note that a null search result will be returned if you leave the Quick Advertiser Search box.

However a null search on the Advanced Advertiser Search will list all advertisers alphabetically.

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Job Applications

• Making a Job Application.
• Contacting the Advertiser.
• I want to contact an advertiser but can't find their phone number
• I have been offered an interview but the advertiser has removed their job ad. 
• How can I check what jobs I have applied for?

Making a Job Application

Making a Job Application is easy. When you've found a job you would like to apply for, simply click the Apply Online button to access the Apply for Job Form. If you're a registered job seeker and logged in, the form will auto fill with your details and you can select the required Resume and Cover letter from your saved files. If you are not logged in then just enter your details and upload your resume and Cover letter before clicking the Apply Now button.

Please note that some jobs require you to have a valid work permit to work in that location. If you do not have the required clearances then you are not eligible to apply for the job and should search again for something more suitable.

When you apply for a job you'll receive an email confirming your application has been received and a link to the job will be added to the My Applied Jobs section in your online Job Manager.      

Contacting the Advertiser.

Unless the advertiser requires you to contact them directly you should use the Apply Online link located on every job ad.

I want to contact an advertiser but can't find their phone number

If the advertsier hasn't included their contact details in the ad Global Health Staff is unable to provide you with advertiser details due to our privacy policy. 

To find an advertiser we recommend you search for other jobs by that advertiser, Google them or use the Yellow Pages.

I have been offered an interview but the advertiser has removed their job ad. 

Once a job advertisement has expired it is a stored in the advertisers expired folder. To obtain a copy of the job ad please contact the advertiser directly.

Also note that when you applied for the job an application confirmation and copy of the job ad was sent to your nominated address. Store these in a safe place for future reference.

How can I check what jobs I have applied for?

If you we're logged in when making a job application the details of the job and a link to it would have been added to your Applied Jobs page.

If you were not logged in, an email confirmation would have been sent to your nominated email address with a direct link to the job.

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Upload your Resumes and Cover letters.

As a Registered Job Seeker you upload several resumes and Cover letters so you can tailor your applications precisely.

Resumes and Cover Letters may be uploaded in Word or PDF format but Cover letters can also be saved in text format.

To upload your resumes and cover letters click the relevant tabs and select the upload resume / cover letter links. Remember to use a unique name for each saved file for easy retrieval when applying for jobs. 

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Cant find what you need?

Then Contact Us directly or complete the form below and one of our friendly staff will contact you to give you all the assistace you need